Privacy Policy

Effective Date: March 28, 2026

Kotse ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Kotse mobile application and website (the "Service"). By using the Service, you consent to the practices described in this policy.

1. Information We Collect

Information You Provide

• Account information: Name, email address, phone number, and profile photo.
• Identity verification: Information submitted during payment setup (e.g., legal name, date of birth, tax identification number). This information is collected and processed by our payment processor, Stripe, and is not stored on our servers.
• Listing information: Parking space address, description, photos, pricing, and availability.
• Booking information: Reservation dates, times, vehicle license plate number, and payment details.
• Communications: Messages you send through the in-app messaging system.

Information Collected Automatically

• Device information: Device type, operating system, unique device identifiers, and app version.
• Location data: With your permission, we collect your approximate location to show nearby parking spaces. You can disable location access in your device settings.
• Usage data: How you interact with the Service, including pages viewed, features used, and search queries.
• Push notification tokens: If you enable push notifications, we collect your device push token to deliver notifications.

Information from Third Parties

• Authentication providers: If you sign in with Apple, Google, or Facebook, we receive your name and email address from those services.
• Payment processor: Stripe provides us with limited payment information (e.g., last four digits of card number, payment status) to facilitate transactions. We do not store full credit card numbers.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service.
• Process bookings and payments.
• Verify your identity and prevent fraud.
• Send booking confirmations, reminders, and service-related notifications.
• Respond to your inquiries and provide customer support.
• Enforce our Terms of Service and protect the rights and safety of our users.
• Comply with legal obligations.

We do not sell your personal information to third parties. We do not use your information for targeted advertising.

3. How We Share Your Information

We may share your information in the following circumstances:

• Between Hosts and Guests: When a booking is confirmed, we share relevant information between the Host and Guest (e.g., Guest's name and license plate with the Host; Host's name and parking address with the Guest).
• Service providers: We share information with third-party providers that help us operate the Service, including:
  • Stripe (payment processing)
  • Supabase (data storage and authentication)
  • Resend (transactional email delivery)
  • Firebase (phone number verification)
  • Expo (push notifications)
  • Google Maps (location and mapping services)
• Legal requirements: We may disclose information if required by law, regulation, legal process, or government request.
• Safety and enforcement: We may share information to protect the rights, property, or safety of Kotse, our users, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information after account deletion for legitimate business purposes, including:

• Completed transaction records (for tax, accounting, and legal compliance).
• Information necessary to resolve disputes or enforce our agreements.
• Data required to comply with legal obligations.

5. Data Security

We implement commercially reasonable security measures to protect your information, including encryption in transit (TLS/SSL), secure authentication, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

All Users

• Account information: You can update your name, email, phone number, and profile photo in the app settings.
• Location: You can disable location access in your device settings.
• Push notifications: You can manage notification preferences in the app and in your device settings.
• Email notifications: You can manage email preferences in the app under notification settings.
• Account deletion: You can request deletion of your account by contacting us at general@kotse.app.

California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know: You may request information about the categories and specific pieces of personal information we have collected about you.
• Right to delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to opt out: We do not sell personal information. If this changes, we will provide an opt-out mechanism.
• Non-discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, contact us at general@kotse.app. We will respond within 45 days.

7. Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

8. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

9. International Users

The Service is operated in the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States, which may have different data protection laws than your country of residence.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Effective Date." Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Kotse
Email: general@kotse.app